Website Terms & Conditions

These are the terms and conditions which apply to this website. To view the terms and conditions which apply to therapy sessions, please see the Client Agreement.


These terms and conditions govern your use of this website. By using this website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use this website.


By continuing to use this website, you are considered as understanding and agreeing to the contents of the statement below:

A cookie is a small file which seeks permission to be placed on the hard drive of your computer or mobile device. This website uses cookies from the following sources:

Google Analytics
Google Analytics collects information about how visitors use the site and whether any issues are encountered, for example broken links or missing pages. Google Analytics collects information about the pages you visit, how long you were on the site and the links you click on. None of the information collected by Google Analytics can be used to personally identify who you are and I do not store any of the information collected by Google Analytics. Any information collected by Google Analytics is used solely for the purposes of improving the information and services provided by this website.

Google provides a browser add-on to provide more choice about how your data is collected by Google Analytics. The Google Analytics Opt Out Browser Add-on communicates with the Google Analytics Javascript of any sites that you visit which use Google Analytics, to indicate that information about your website visit should not be sent to Google. If you wish to opt out, you can download and install the add-on for your current web browser by visiting:

The Google Analytics Browser Add-on is available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.

You can manage or delete any cookies which are placed on your computer. To learn more about cookies and how to manage them, visit:

For more information, please see the cookies section of the privacy policy here.

Intellectual Property Rights

Unless otherwise stated, I [Vicki Crane] own the intellectual property rights in this website and the material on this website. Subject to the licence below, all these intellectual property rights are reserved.

Licence to Use Website

You may view, download for caching purposes only and print pages or product pictures from this website for your own personal use, subject to the restrictions below:

You must not:

  • Re-publish material from this website (including re-publication on another website);
  • Sell, rent or otherwise sub-licence any material on this website;
  • Re-produce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • Edit or otherwise modify any material on this website, or;
  • Re-distribute material from this website (except for content specifically and expressly made available for re-distribution)

Limitations of Liability

Whilst I endeavour to ensure that all information on this website is correct, I do not warrant its completeness or accuracy; nor do I commit to ensuring that the website remains available or that the material on this website is kept up to date.

To the maximum extent permitted by applicable law, I exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and use of reasonable care and skill).

My liability is limited and excluded to the maximum extent permitted under applicable law. I will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with this website, whether arising in tort, contract or otherwise. Without limiting the generality of the foregoing exclusion, I will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated earnings and/or savings arising under the terms and conditions or in connection with this website, whether direct or indirect, and whether arising in tort, contract or otherwise.

However, nothing in these terms and conditions shall exclude my liability for fraud, for death and personal injury caused by my negligence, or for any other liability which cannot be excluded or limited under applicable law.

Restricted Access

I reserve the right to restrict access to areas of this website, or indeed the whole website, at any time and at my discretion.

If you are provided with a user ID and password or a link to access restricted areas of this website or any associated websites, content or services, you must ensure that user ID and password or link is kept confidential. You accept responsibility for all activities that occur under your user ID and password.

I may disable your user ID and password and/or withdraw any links provided (at my sole discretion), or if you breach any of the policies or terms governing your use of this website or any other contractual obligation you owe.


Any information collected from you as a client or potential client, including your contact details, will be held in the strictest confidence except in the circumstances described in the Client Agreement, a copy of which can be viewed here. The details you disclose will be used solely for the purpose of providing you, the client, with the highest levels of service. Your confidentiality and privacy will be respected at all times. More information about how your personal data is processed can be found in the privacy policy here.

Standards of Behaviour

During the course of any contact, whether by email, telephone, internet or in person, I will treat you with respect and not abuse the trust you place in me. In return, you undertake not to harm yourself, or any other person, including me. You agree not to demonstrate violent or abusive behaviour, to use this website in accordance with these terms and conditions and to use any products or services purchase in accordance with the instructions provided. If these conditions are breached, I reserve the right to refuse to supply any further products and/or services and the right to refuse any further contact with you.


Payment for any products or services via this website, must be made online via the secure Paypal service, before delivery of the chosen product or service.

Social Media

I have accounts with social media sites including LinkedIn, Facebook, Twitter, Google, WordPress and YouTube and these are used for business marketing purposes.

I am happy to connect with other therapists, counsellors and healthcare professionals, however I do not accept friend or connection requests from current or former therapy clients or therapy supervisees. The reason for this is that connecting to clients or supervisees as friends not only compromises confidentiality, but it can also have a detrimental effect on the therapeutic and/or supervisory relationship.

As a current or former client or therapy supervisee, you are welcome to view, like or follow the Therapy in Leeds Facebook, YouTube and Google business pages, read and share articles and comments as well as providing reviews or feedback on Facebook, Twitter, Google and WordPress. Please be aware that anything you post is in the public domain and therefore will be visible to everyone who visits the page. If you have a personal or specific question, please contact me instead. If any of the posts you make compromise a current or former professional therapeutic relationship or identify you as a client or therapy supervisee, I reserve the right to delete them.

Hypnotherapy CDs & MP3 Recordings

Hypnotherapy CDs and/or MP3 recordings should not be listened to whilst driving, operating machinery or doing any other activity where concentration is required. Any CD or MP3 recording purchased or provided is for your personal use only and must not be lent, copied or sold under any circumstances.

Refunds (Therapy Fees)

Session fees are for the therapist’s time and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session. For more information, please see the Client Agreement.


This website and the products and services supplied via this website, is provided for information only and is not intended to replace a consultation with your doctor or other healthcare professional. Any therapy sessions, products, services or information provided, either in person, or via telephone, email or internet, should not be considered as medical advice. If you have any doubts or concerns about your health, you should seek advice from an appropriate qualified healthcare professional.

You understand that no guarantee of a successful outcome for any issues or problems can be given, either during therapy sessions or when using products, services and information provided by or purchased from this website.

The use of any products, services or information provided, either directly by me in person, or via telephone, email, this website or the internet, is entirely at your own risk and no responsibility can be accepted for any adverse reactions or events that occur as a result of using these products, services or information. You agree to use the products, services and/or information in accordance with the instructions provided.


I may revise these terms and conditions from time to time. Please check this page regularly to ensure that you are familiar with the current version of these terms and conditions.

Entire Agreement

These terms and conditions constitute the entire agreement between you and I in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with English law and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Elements of these terms and conditions are based on a template created and distributed by

By continuing to use this website, you consent to the use of cookies in accordance with the Privacy Policy.